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Right of Withdrawal

Right of cancellation

You have the right to cancel this contract without stating reasons within a period of fourteen days.

The cancellation period is fourteen days from the day on which you, or a third party nominated by you who is not the carrier, took possession of the goods.

If you wish to exercise your right of cancellation, you must inform us

T+A elektroakustik GmbH & Co. KG
Planckstraße 9-11
32052 Herford / Germany
E-Mail: shop[at]
Tel: +49 5221 / 76760
Fax: +49 5221/767676

of your decision to cancel this contract by means of an explicit statement (e.g. a letter sent by post, a fax or e-mail). You may use the attached sample cancellation form for this, although this is not a requirement.

You can fill out the sample cancellation form (download) or provide another form of explicit statement and deliver it electronically. If you take this option, we will send you confirmation of receipt of your cancellation without delay (e.g. by e-mail).

In order to comply with the cancellation period it is sufficient to dispatch the notification that you are exercising the right of cancellation before the end of the cancellation period.

Consequences of cancellation

If you cancel this contract, we shall reimburse all payments which we have received from you. This will occur without delay, and in any case within fourteen days from the day on which we received notification that you are cancelling this contract. Reimbursement will include delivery costs, with the exception of any supplementary costs incurred by your choice of a method of delivery other than the cheapest standard delivery method offered by us. The reimbursement will employ the same method of payment that you employed for the original transaction, unless some different method has expressly been agreed with you; no fees will be deducted from the total repayment.

We are entitled to withhold reimbursement until we receive the returned goods, or until you produce proof that you have dispatched the goods, whichever occurs earlier.

You are required to return or deliver the goods to us without delay, and at the latest within a period of fourteen days from the day on which you notify us of the cancellation of this contract. To comply with the cancellation period you must dispatch the goods before the period of fourteen days has elapsed. You must bear the direct cost of returning the goods. You will only have to pay for any loss in value of the goods if this depreciation is due to handling the goods beyond the extent necessary for checking their quality, characteristics and method of working.